Effective management of major events is paramount for Public Transport Authorities (PTAs), Public Transport Operators (PTOs), and event managers to ensure smooth operations and customer satisfaction, as these events exert immense pressure on transportation infrastructure. Success in managing such events can bolster public trust and encourage repeat ridership. Critical to achieving this is creating a commuter experience that is efficient and above all else, safe. Transdev's holistic approach optimizes Light Rail services through planning, prevention, and performance pillars, ensuring peak safety and efficiency of the network.